Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the SiteLog mobile application, website and related services (“SiteLog”). SiteLog is owned and operated by Findertech Australia Pty Ltd (“Findertech Australia”, “we”, “our” or “us”).

By downloading, accessing or using SiteLog, you agree to these Terms and the SiteLog Privacy Policy. If you do not agree, do not use SiteLog.

SiteLog is a GPS-powered digital site logbook for recording site visits, work times, routes and Proof of Hours records. SiteLog may also provide optional invoicing tools, and, for eligible Pro Sync users, cloud backup, optional Xero export and optional location-based reminders. SiteLog may operate offline and, for eligible Pro Sync users, can back up and synchronize completed records through cloud services.

SiteLog is a record-keeping aid. It is not payroll, accounting, legal, safety, navigation or employment-compliance advice. You remain responsible for confirming that your records and use of SiteLog meet your contractual, workplace and legal obligations.

You must be legally capable of agreeing to these Terms. SiteLog is not intended for children under 13.

SiteLog creates an anonymous authentication identifier when you begin using the app. You may optionally link a Google account to preserve your SiteLog identity. A linked Google account is required for Pro Sync cloud backup and multi-device synchronization.

You are responsible for:

– maintaining control of your device and linked store and Google accounts;

– ensuring account information is accurate;

– all activity conducted through your SiteLog account; and

– promptly notifying us if you suspect unauthorized access.

SiteLog requires device location services for its core timecard and route-tracking functions. If you start an active site session and grant permission, SiteLog may collect location in the foreground and background until you clock out.

Eligible Pro Sync users may also enable optional location-based reminders. Those features may require Always (or equivalent background) location permission and notification permission so the operating system can monitor saved job-site or home-place regions while SiteLog is closed. SiteLog may send local notifications for site arrival, leave-home or session site-exit reminders. SiteLog does not automatically clock you in. Any home place you save for leave-home reminders remains stored locally on your device and is optional.

GPS, address and geofence information may be delayed, incomplete or inaccurate because of device hardware, operating-system restrictions, network availability, environmental conditions, battery settings or user configuration. SiteLog does not guarantee exact location, uninterrupted tracking, timely geofence alerts or the legal or evidentiary acceptance of any record.

You must not rely on SiteLog for emergency services, safety-critical navigation or monitoring another person without a lawful basis and any required consent.

You must not:

– use SiteLog for unlawful, fraudulent, abusive or misleading activities;

– knowingly create or share false or misleading site records;

– knowingly submit false or misleading timesheets, invoices or other records to Xero or another third party through SiteLog;

– track another person without lawful authority or required consent;

– infringe privacy, intellectual-property or other rights;

– interfere with, damage or place an unreasonable load on SiteLog or its providers;

– attempt unauthorized access to accounts, systems or information;

– reverse engineer or circumvent SiteLog’s security or purchase controls except where applicable law expressly permits it; or

– use SiteLog in a way that could expose Findertech Australia or another person to liability.

We may investigate suspected misuse and restrict access where reasonably necessary to protect SiteLog, users or third parties.

Prices and availability are shown by Google Play or the Apple App Store before purchase. Store-displayed pricing, taxes, currency and billing terms control if they differ from promotional copy in SiteLog.

5.1 Free Plan

The Free Plan permits up to ten clock-ins per calendar month. The allowance resets at the start of each calendar month. We may change free-plan limits prospectively, with reasonable notice where appropriate.

Free Plan timecard and GPS information is stored locally on the device and is not backed up through SiteLog’s cloud synchronization service. Local invoicing features may be available on the Free Plan. The Free Plan does not include Pro Sync cloud backup, Xero integration or closed-app geofence reminder automation.

5.2 Lifetime Deal

The Lifetime Deal is a one-time, non-consumable in-app purchase that unlocks unlimited timecards for the supported lifetime of SiteLog, subject to these Terms.

The Lifetime Deal:

– does not automatically renew;

– can be restored on a compatible device using the same Google Play or Apple App Store account, subject to store rules;

– provides local, offline timecard storage and local invoicing;

– does not include Pro Sync cloud backup or multi-device timecard synchronization; and

– does not include Xero integration or Pro Sync geofence or job-site automation features.

A restored Lifetime Deal restores the feature entitlement, not timecard history stored on another device.

5.3 Pro Sync Monthly and Yearly

Pro Sync is offered as:

– an automatically renewing monthly subscription; or

– an automatically renewing yearly subscription.

Pro Sync includes unlimited timecards, cloud backup and multi-device synchronization when you link the required Google account. Eligible Pro Sync cloud backup may include completed timecards, saved job sites and invoicing-related data. Pro Sync may also include optional Xero connection for payroll timesheets or contractor invoices, and optional arrival and leave-home reminders, subject to device permissions and these Terms.

Payment is charged to your Google Play or Apple App Store account when you confirm the purchase. Unless you cancel before the store’s applicable renewal deadline, your subscription renews automatically for the selected period and the store charges the then-current price.

You can manage or cancel a subscription through your Google Play or Apple App Store subscription settings. Deleting SiteLog or deleting your SiteLog account does not cancel a subscription.

After cancellation, Pro Sync generally remains available until the end of the paid billing period, subject to the applicable store’s rules. When access ends, new cloud synchronization stops. Locally stored records remain available unless you delete them, but cloud restoration and synchronization require an active Pro Sync entitlement.

5.4 Plan changes

Google Play or the Apple App Store controls the timing, credits, prorating and charges associated with switching between monthly and yearly Pro Sync. The store will display the applicable terms before confirmation.

5.5 Restore purchases

SiteLog provides a Restore Purchases function. Restores depend on the store account used for the original purchase, product availability and store and RevenueCat records. Restoring an entitlement does not restore locally stored timecards unless they were previously backed up through Pro Sync under the same linked SiteLog identity.

5.6 Refunds

Google Play or the Apple App Store processes payments and refund requests under its applicable terms and consumer-law obligations. Findertech Australia does not directly receive your complete payment-card information and may not be able to issue store refunds directly.

Nothing in these Terms limits any refund or remedy available under the Australian Consumer Law or another applicable law.

5.7 Xero integration

Xero integration is optional and available only with an active Pro Sync entitlement and a linked Google account.

If you connect Xero, you authorise SiteLog to access the Xero organisation you select and to submit timesheet or invoice data only when you choose to submit it. You are responsible for:

– authorising the correct Xero organisation and mappings;

– the accuracy of hours, rates, tax settings, invoice content and related records;

– confirming that your Xero plan and permissions support the features you use; and

– compliance with Xero’s terms and any workplace, tax or contractual obligations.

SiteLog does not guarantee that every draft or submission will succeed. Submissions may fail or be delayed because of network conditions, authentication issues, mapping errors or Xero rules and plan limits. Disconnecting SiteLog from Xero does not delete records already created in Xero. Information transferred to Xero is thereafter governed by Xero’s terms and privacy policy.

SiteLog is offline-first. Active-session route points and completed timecards are stored locally on your device. Home place details used for optional leave-home reminders remain local only.

Cloud backup is available only with an active Pro Sync entitlement and a linked Google account. Eligible records may include completed timecards, saved job sites, company profile details, clients, service types, invoices and Xero connection, mapping and submission metadata. Eligible records may be uploaded when a session ends, when you save business data or when connectivity returns. Synchronization can be delayed or fail because of network, provider, authentication or device conditions.

You are responsible for retaining any independent copies required for business, taxation, employment, contractual or legal purposes. We do not guarantee that any local or cloud record will always be available, complete or recoverable.

You retain responsibility for site names, client names, notes, timecards, GPS records, job sites, company profile details, ABN and bank details, logos, invoices, Xero mappings, supervisor or sign-off names and other content you create or provide through SiteLog (“User Content”).

You grant Findertech Australia a limited, non-exclusive licence to host, process, transmit and reproduce User Content only as reasonably necessary to operate, secure and improve SiteLog.

You are responsible for verifying that timecards, locations, invoices, exports and other records are accurate before relying on or sharing them. When you use the system share sheet or submit records to Xero, you choose the recipient and third-party service. You are responsible for confirming that you have authority to share personal, location, client, financial or workplace information and that the recipient is appropriate.

SiteLog provides controls to clear local data, unlink Google and delete your SiteLog account.

Deleting your account is intended to disconnect Xero where connected, delete associated local SiteLog data, eligible cloud records and the Firebase authentication account. It does not:

– cancel an active subscription;

– delete Google Play or Apple App Store purchase history;

– delete records already created in Xero;

– withdraw content already shared with other people or third-party apps; or

– require third-party providers to delete records they must retain by law.

See the Privacy Policy for further information.

SiteLog, including its software, design, branding, content and trademarks, is owned by or licensed to Findertech Australia and is protected by applicable intellectual-property laws.

We grant you a personal, limited, revocable, non-exclusive, non-transferable licence to use SiteLog on compatible devices for its intended purpose, subject to these Terms and the applicable app-store terms.

SiteLog relies on third-party services including Google Firebase, Google Maps Platform, Google Sign-In, Google Play, the Apple App Store, RevenueCat, reverse-geocoding providers (including LocationIQ, Geoapify and OpenStreetMap Nominatim), Meta App Events on Android, Xero and Cloudflare for SiteLog’s Xero API Worker. Their services and availability are governed by their own terms and policies.

We are not responsible for a third-party service to the extent permitted by law, but this clause does not limit rights that cannot lawfully be excluded.

We may update SiteLog, correct defects, add or remove features, change plan inclusions or discontinue parts of the service. Where a change materially affects a paid feature, we will provide any notice or remedy required by applicable law or store rules.

We do not promise uninterrupted, error-free or permanently available service. Planned maintenance, provider outages, security events and circumstances outside our reasonable control may affect availability.

You may stop using SiteLog at any time. You can delete your account using the in-app account-deletion control.

We may suspend or terminate access if we reasonably believe you materially breached these Terms, created a security risk, used SiteLog unlawfully or exposed us or another person to harm. Where appropriate and legally required, we will provide notice and a reasonable opportunity to remedy the issue.

Termination does not affect accrued rights, store purchase records or provisions intended to survive termination.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including guarantees under the Australian Consumer Law.

To the maximum extent permitted by law, SiteLog is provided on an “as available” basis. We exclude implied terms that may lawfully be excluded and are not liable for indirect or consequential loss arising from use of or inability to use SiteLog.

Where our liability for a failure to comply with a non-excludable guarantee can lawfully be limited, our liability is limited, at our option, to supplying the relevant services again or paying the cost of having them supplied again.

You remain responsible for verifying timecards, locations, exports and other records before relying on or sharing them.

These Terms are governed by the laws of Australia and the applicable laws of the Australian state or territory with jurisdiction. You and Findertech Australia submit to the courts having jurisdiction, subject to any non-excludable consumer rights.

We may update these Terms to reflect changes to SiteLog, our providers or applicable law. Updated Terms will be published at [sitelog.checbox.com.au/terms-and-conditions](https://sitelog.checbox.com.au/terms-and-conditions/) with a revised “Last updated” date.

If a change materially affects your rights or a paid service, we will provide any notice required by applicable law. Continuing to use SiteLog after updated Terms take effect constitutes acceptance to the extent permitted by law.

Findertech Australia Pty Ltd

Email: info@findertechau.com.au

Website: sitelog.checbox.com.au